Terms of service

Terms of Service

Last updated: September 19, 2026

Welcome to JustKnead ("we," "us," "our"). By accessing or using our website at justknead.com (the "Site") and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our Site or placing an order.

1. Use of the Site

You must be at least 18 years old to use this Site or make a purchase. By using our Site, you represent that you are at least 18 years of age and that you agree to comply with all applicable laws and regulations. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Products and Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are listed in US Dollars (USD) and are subject to change without notice. We make every effort to display product colors, features, and specifications accurately, but we cannot guarantee that your device’s display will reflect the actual appearance of the product.

3. Orders and Payment

By placing an order, you agree to provide accurate and complete payment and shipping information. We accept major credit cards and other payment methods as displayed at checkout. All payments are processed securely. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.

4. Shipping and Delivery

We offer free standard shipping on all orders within the United States. Estimated delivery times are provided for reference and are not guaranteed. Please refer to our Shipping Policy for full details.

5. Returns and Refunds

We offer 30-day free returns on every product, with return shipping covered by us. Items that arrive damaged, defective, incorrect, or that never arrive are replaced or refunded in full. Please refer to our Return & Refund Policy for eligibility, process, and timelines.

6. Intellectual Property

All content on this Site — including text, images, logos, graphics, and product descriptions — is the property of JustKnead and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this Site without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, JustKnead shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of our products. Our total liability for any claim related to a product shall not exceed the amount you paid for that product.

8. Disclaimer of Warranties

Our products are designed for personal comfort and relaxation. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. The Site and all products are provided "as is" without warranties of any kind, either express or implied.

9. Indemnification

You agree to indemnify and hold harmless JustKnead, its officers, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the United States. Any disputes arising from these Terms or your use of the Site shall be resolved in accordance with applicable US law.

11. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms of Service, contact us at support@justknead.com.